Call center agents are the new heroes of the booming Philippine economy. But for contact centers to continue to bring world class services to international clients, they need to ensure that their agents and managers receive adequate healthcare coverage from a reputable HMO.
For several years now, Maxicare Healthcare Corporation has been a strong supporter of the Contact Center Association of the Philippines (CCAP) and has been a major sponsor of the International Contact Center Conference and Expo (ICCCE) since 2008. In fact, Maxicare was one of the co-presenters at the 9th annual conference, ICCCE 2013, which was recently held from August 28 to 30 at the Shangri-La Mactan Resort & Spa and the Radisson Blu Hotel in Cebu. This year’s theme: “Where the World Meets the Philippines.”
To further show its appreciation and support, Maxicare also sponsored raffle prizes for lucky conference participants: a trip for 2 to Bangkok, Thailand; and a trip for 2 to Panglao, Bohol.
For three days, Maxicare’s products and services were also prominently featured at the Expo; its booth helped inform CCAP members about its ongoing commitment to quality healthcare nationwide.
ICCCE 2013 is the premier learning and networking event of the call center industry, and the largest contact center conference in the world, both in size and scope. It tackles major industry issues and trends; provides training and development for contact center professionals; and exhibits latest products and solutions to the public. ICCCE is produced every year by CCAP, with sponsorship from Maxicare.